Opting Out

I am a BetterHelp customer and I want to opt-out

If you have a BetterHelp account and wish to completely opt-out of BetterHelp's services:
  1. Log into your BetterHelp account
  2. If you are currently receiving therapy, go to Menu > My Account (or Account settings) > Payment settings > Cancel Membership
  3. Then go to Menu > My Account (or Account settings) > Personal Information and click on Request Erasure
We will send a confirmation to the email address on your account once your request is processed.

I want to opt-out of tracking via cookies or web beacons

To manage your cookie preferences, including tracking by third parties, please click here.

To clear strictly necessary cookies or cookies that you opted into previously, you can clear all cookies from this site using your browser. For instructions please see https://www.aboutcookies.org/how-to-delete-cookies/

Note: If you used a different browser (such as on another device) to visit this site, you'll need to clear cookies on each browser.